1. Information We Collect

To provide you with an instant quotation and execute a smooth moving process, we collect relevant personal details, including:

• Contact Details: Your name, phone number, and email address.
• Address Details: Full pick-up and drop-off addresses anywhere in Malaysia.
• Logistical Specs: Structural details of your properties (e.g., floor levels, availability of lifts or stairs).
• Moving Inventory: Photos, videos, or lists of items requiring dismantling, packing, or disposal services.

2. How We Use Your Information

Your information is processed safely and used exclusively to:

• Generate accurate, instant pricing quotations within minutes.
• Coordinate our crew, operations team, and lorry transport drivers on your scheduled moving day.
• Follow up for feedback or support regarding unpacking, reinstallation, or disposal solutions.
• Fulfill legal tax processing under our SSM registered business framework.

3. Data Retention & Protection

As a trusted professional moving entity, we apply technical safeguards to prevent unauthorized access, alteration, or leaks of your private data. Your sensitive building access information and personal details are accessed strictly by authorized managers and your assigned moving crew lead.

4. Information Sharing

We maintain strict data privacy standards. We do not sell, trade, or rent your personal information to third-party marketing companies. Data is only shared with authorized logistical partners or statutory regulatory bodies in Malaysia where legally mandated.

5. Your Rights (PDPA Compliance)

In compliance with the Personal Data Protection Act (PDPA) 2010 of Malaysia, you retain full rights to request access to, correct, update, or ask for the deletion of your personal data from our operational booking systems at any time.